Effective Date: 05/13/2026

At Brelivy LLC, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns

Items may be returned within seven (7) days of delivery if they meet the following conditions:

  • Item is unused
  • Item is undamaged
  • Item is returned in its original packaging
  • Proof of purchase is provided

Non-Returnable Items

The following items are not eligible for return or refund:

  • Customized or personalized products
  • Used or damaged items
  • Clearance or final sale items

Return Approval

All return requests are subject to review and approval by Brelivy LLC. We reserve the right to refuse returns that do not meet our policy requirements.

Refund Process

Once the returned item is received and inspected, approved refunds will be processed to the original payment method within a reasonable timeframe.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us immediately through the website contact form with photos and order details so we can assist you promptly.

Contact Us

For return or refund inquiries, please contact us through the website contact form.