1. What products does Brelivy LLC offer?

Brelivy LLC specializes in handcrafted sling bags and shoulder bags designed for everyday style, comfort, and functionality.

2. Are your products handmade?

Yes. Our products are handcrafted, which means slight variations in color, texture, or finish may occur and are considered part of the product’s uniqueness.

3. How long does shipping take?

Shipping times vary depending on your location and shipping method selected during checkout. Processing typically takes 1–3 business days.

4. Do you accept returns?

Yes. Eligible items may be returned within 7 days of delivery if they are unused, undamaged, and in original packaging.

5. Can I return a custom or personalized item?

Customized or personalized items are generally non-returnable and non-refundable.

6. How can I track my order?

Once your order is shipped, tracking information will be provided via email if available.

7. What payment methods do you accept?

We accept secure payment methods available during checkout.

8. Do you ship internationally?

Yes, international shipping may be available depending on the destination country.

9. What should I do if I receive a damaged item?

Please contact us immediately through the website contact form with your order details and product photos.

10. How can I contact customer support?

You can contact us anytime through the website contact page for assistance with orders, shipping, or general inquiries.